STUDENT POLICY & CODE OF CONDUCT

1. Welcome
Welcome to the Manyual Technology Solutions Computer Literacy Training Programme.
This programme has been developed to equip South Sudanese youth and graduates with practical digital skills required for higher education, professional employment, entrepreneurship, and modern workplaces. Students are expected to conduct themselves professionally and contribute to a respectful learning environment throughout the duration of the programme.
This handbook forms part of the conditions of enrolment.
2. Programme Structure
The Computer Literacy Programme runs for six (6) weeks.
Phase One – Guided Training (Weeks 1–4)
Students attend instructor-led classes covering the scheduled computer literacy modules through practical classroom sessions.
Phase Two – Independent Practice & Consultation (Weeks 5–6)
The final two weeks are dedicated to:

• Independent practical exercises

• Revision

• Instructor consultations

• Assignment support

• Skill improvement

• Career guidance where applicable

Students remain officially enrolled throughout the entire six-week programme.
3. Attendance Policy
Students are expected to attend every scheduled class.
Attendance is essential because each lesson builds upon previous practical exercises.
Students who cannot attend must notify the instructor before class whenever possible.
Students with excessive absences may not qualify for a Certificate of Completion.
4. Punctuality
Students should arrive at least 10 minutes before the beginning of each session.
Late arrival interrupts learning.
Students arriving more than 20 minutes late may be marked absent for that session.
5. Classroom Behaviour
Every student shall:

• Respect instructors.

• Respect fellow students.

• Listen while others are speaking.

• Participate positively.

• Maintain professional conduct.

• Avoid unnecessary noise.

The classroom should remain a professional learning environment at all times.
6. Equality & Non-Discrimination
Manyual Technology Solutions welcomes students from all South Sudanese communities without discrimination.
No student shall be treated unfairly because of:

• Tribe

• Gender

• Religion

• Political opinion

• Disability

• Social background

• Region of origin

Discrimination or harassment will not be tolerated.
7. Anti-Harassment Policy
Students must not engage in:

• Bullying

• Threats

• Intimidation

• Sexual harassment

• Offensive jokes

• Hate speech

• Verbal abuse

• Physical violence

Violations may result in immediate dismissal.
8. Dress Code
Students should wear clean and appropriate clothing suitable for a professional training environment.
Clothing containing offensive language, hate symbols, or inappropriate images is not permitted.
9. Mobile Phone Policy
Phones should remain on silent mode during lessons.
Phone use should only occur:

• During breaks

• With instructor permission

• For course-related activities

Repeated disruption may result in removal from class.
10. Food & Drinks
Food should not be consumed near computer equipment.
Only drinks with secure lids may be brought into the classroom.
Students are responsible for keeping the learning environment clean.
11. Computer Laboratory Rules
Each student will normally be assigned one workstation.
Students shall not:

• Install software

• Delete files

• Change Windows settings

• Disconnect equipment

• Modify network settings

• Disable antivirus software

• Reset passwords

• Attempt repairs

Students must immediately report any equipment problem.
12. Internet Usage Policy
Internet access is provided strictly for educational purposes.
The following activities are prohibited:

• Downloading illegal software

• Pirated movies or music

• Gambling websites

• Adult content

• Hacking

• Cryptocurrency mining

• Unauthorized streaming

• Accessing malicious websites

Internet activity may be monitored.
13. Digital Ethics
Students are expected to become responsible digital citizens.
Students shall:

• Respect copyright.

• Respect software licenses.

• Respect privacy.

• Protect passwords.

• Use technology responsibly.

14. Artificial Intelligence (AI) Policy
Artificial intelligence tools such as ChatGPT, Microsoft Copilot, and Google Gemini may be used as learning aids.
However, students must not rely entirely on AI to complete practical assignments.
Students are encouraged to understand concepts rather than copy AI-generated answers.
15. Academic Integrity
Students must complete their own practical work.
The following are prohibited:

• Cheating

• Copying another student's assignments

• Plagiarism

• Impersonation

• Submitting another person's work

Integrity is an essential workplace skill.
16. Independent Practice Period
Weeks Five and Six are designed for personal growth.
Students should use this period to:

• Improve weak areas

• Practice independently

• Complete assignments

• Seek instructor consultation

• Build confidence

Learning does not end after classroom instruction.
17. Assessments
Students may complete:

• Practical exercises

• Class activities

• Skill demonstrations

• Final practical assessment

Assessments are intended to measure practical competence rather than memorization.
18. Certificate Policy
Students who satisfy programme requirements shall receive a Certificate of Completion.
To qualify, students must:

• Complete the programme.

• Meet attendance expectations.

• Demonstrate satisfactory practical competence.

• Comply with programme policies.

• Clear any outstanding obligations.

The Certificate of Completion confirms successful participation in the programme. It is not an official ICDL certification. Students wishing to obtain ICDL certification must register separately with an authorized ICDL testing centre.
19. Photography & Media Consent
During training, photographs or videos may be taken for educational, reporting, or promotional purposes.
Students who do not wish to appear in promotional materials should notify the administration in writing before classes begin.
20. Privacy & Student Records
Student records will be treated confidentially.
Information collected during registration will only be used for:

• Programme administration

• Academic records

• Certificate preparation

• Official communication

Student information will not be sold or shared with unauthorized third parties.
21. Health & Safety
Students must immediately report:

• Electrical hazards

• Damaged equipment

• Injuries

• Medical emergencies

Students should follow all safety instructions issued by instructors.
22. Personal Property
Students are responsible for their personal belongings.
Manyual Technology Solutions is not responsible for loss, theft, or damage to personal items brought to the training centre.
23. Damage to Equipment
Students are expected to use all equipment responsibly.
Any deliberate misuse, vandalism, or intentional damage may require the student to repair or replace the damaged property.
Accidental damage should be reported immediately.
24. Withdrawal Policy
Students wishing to withdraw from the programme should notify the administration in writing.
Refunds, where applicable, shall be determined according to the programme's refund policy.
25. Refund Policy
Programme fees are used to secure training materials, workstation allocation, and instructor scheduling.
Refunds may be considered only under exceptional circumstances and are subject to administrative review.
Failure to attend classes without notice does not automatically qualify for a refund.
26. Suspension & Dismissal
Students may receive:

• Verbal warning

• Written warning

• Temporary suspension

• Permanent dismissal

Reasons include:

• Violence

• Theft

• Harassment

• Discrimination

• Cheating

• Deliberate equipment damage

• Drug or alcohol use during training

• Repeated misconduct

• Serious disruption of classes

27. Student Complaints
Students are encouraged to raise concerns respectfully.
Complaints should first be discussed with the instructor.
If unresolved, the matter may be referred to the Programme Administrator for review.
Retaliation against students who make genuine complaints is prohibited.
28. Student Responsibilities
Every student agrees to:

• Attend classes regularly.

• Be punctual.

• Respect instructors and classmates.

• Care for assigned equipment.

• Complete assignments honestly.

• Participate actively.

• Maintain professionalism.

• Follow all programme policies.

29. Programme Rights
Manyual Technology Solutions reserves the right to:

• Modify schedules when necessary.

• Change instructors if required.

• Update learning materials.

• Improve course delivery.

• Enforce disciplinary measures.

• Amend these policies when necessary, with notice to students.

30. Acceptance
By enrolling in the Computer Literacy Training Programme, the student confirms that they have read, understood, and agree to comply with this Student Handbook, Policies, and Code of Conduct.